Enchant Labs is where the real magic happens. We are a cutting-edge technology team that specializes in creating magical experiences for millions of guests each year. From digital platforms, and ticketing systems, to product experiences, we strive to ensure every touch point of every event is filled with amazement and wonder. Join us and let us show you the real magic of techno

The Enchant Labs team is a group of innovative and passionate individuals who are dedicated to creating magical experiences for millions of guests each year. Our team includes experts in technology architecture, user experience design, product engineering, ticketing technology, and operations. Together, we work tirelessly to invent and build the technology that brings your favourite events to life. We constantly innovate and experiment, always looking for new ways to make your experience more magical. If you are passionate about technology, crafting immersive experiences and want to be a part of a team that is making magical memories, then join us at Enchant Labs.

Enchant Labs is an innovation hub for creating digital, live-events ticketing and product experiences. We combine innovation and agility to deliver magical experiences. Your mission if you choose to accept it:Is to join forces with the finest team of magic makers, to drive marketing and guest services automation. Work with a cross-functional team to develop integrations that drive business growth. Innovate for workflow optimization as we redefine event ticketing technology, customer and staff experience. About Enchant LabsEnchant Labs is where the digital magic happens. Supported by Enchant, we invent and build the technology that creates magical memories for millions of guests every year. We’re constantly innovating our digital, ticketing, and product experiences to ensure every touchpoint of every event is filled with amazement and wonder. As a key member of our team, you will play a critical role in defining marketing and customer support automation, collaborating with cross-functional teams, and delivering high-quality, scaleable products. Responsibilities<ul><li>Design and implement scalable marketing technology, customer support and CRM solutions that meet business requirements and customer needs.</li><li>Build and maintain automation systems, including email marketing, SMS marketing, audiences, lead scoring, segmentation, chatbots and FAQs.</li><li>Develop and implement custom integrations with marketing technology platforms, such as marketing automation, CRM, and analytics systems.</li><li>Write clean, maintainable, and well-documented code and integration documentation.</li><li>Work closely with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality martech solutions on time and within budget.</li><li>Stay up-to-date with the latest technologies and industry trends, and incorporate insights into martech development initiatives.</li></ul> Relevant Experience<ul><li>5+ years of experience as a Martech Engineer or Software Engineer, with a strong focus on marketing technology and automation.</li><li>Strong understanding of marketing technology platforms and integrations, including marketing automation, CRM, and analytics systems.</li><li>Experienced with API integrations and programming languages such as JavaScript and Python.</li><li>Bachelor's degree in Computer Science, Engineering, or a related field.</li></ul> We offer a dynamic, challenging work environment, with opportunities for growth and advancement. If you're a talented Martech Engineer with a passion for delivering high-quality marketing technology solutions that drive customer engagement and provide actionable data insights, we'd love to hear from you!

MarTech Engineer

Job Overview

The Team